Technical Support

Technical Support

Zeochem’s team of technical service engineers and scientists has decades of experience in designing molecular sieve units, their operation and overall maintenance.

From the start, our technical service engineers can provide conceptual advice and design support for your project. As the project moves forward, we can review the detailed designs and answer any questions regarding our products and their use in your operation. Even at the very end, our team provides support with consultation on change orders and startup assistance when the unit is commissioned. After-sale service is available for troubleshooting and performance optimization.

Of increasing importance is the training we can provide to your engineers, supervisors and operators. Our expertise in the field has been recognized and demonstrated around the world in seminars, conferences, papers and individual presentations. Let us share our knowledge about the proper operation of your adsorption unit and how best to prolong sieve life.

presentation

“Zeochem has given me the opportunity to support a diverse set of global clients via meetings in numerous countries throughout all regions of the world. Zeochem has also given me the tools and training to develop the expertise to lead these discussions with multifunctional teams. Members of these teams range from sales personnel to engineering house technology experts from plant operators to site managers.”

—Nick Hammond, Technical Service Engineer

Custom Designs and Unit Optimization

Zeochem’s team of engineers utilizes simulation software coupled with customer feedback to evaluate each specific adsorption application to develop a unique solution. For new units, these solutions include preliminary unit sizing and proposal of operational limitations. These technical simulations also provide recommended bed configuration, adsorption and regeneration cycle lengths, optimum sieve selection, regeneration requirements and overall vessel sizing. For existing units, these recommendations include a review of the existing process design and, where possible, suggestions for operational changes to optimize performance of the molecular sieve unit. These evaluations are made with an emphasis on energy-efficient operations while maximizing the service life of the adsorbent. Call us as you embark on your next project or to review the operations of your current unit prior to your next reload.

Complete Bed Life
Operational Support

We offer technical service and support for our molecular sieve adsorbents from start-of-run to end-of-run. We can provide on-site supervision for the loading of the material to ensure proper loading procedures are followed. Our team can also assist with proper startup of the unit once the loading is complete. During operation, should any concerns arise, our technical team can aide troubleshooting efforts via email, teleconference or on-site support. Our experienced personnel utilize plant data, performance testing and past experience to support optimization of operations and development of long-term solutions. Working with the simulation software and provided data, estimations can be made for remaining service life and recommendations shared for maximizing run time. When the sieve does reach end-of-run conditions, the Zeochem team can help supervise shutdown and unloading efforts.

For any inquiries, contact us.

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What Can We Assist You With?

Research & Development

Since its founding, Zeochem has been at the leading edge of technology. Our R&D teams focus on new product development, existing product improvement and understanding how our products are used in your applications. By working together to better understand your needs, we can create new products and customized solutions. The efforts of our R&D teams touch all business units within our global structure.